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Most businesses today would quickly grind to a halt without the key documents, data and records they rely on to conduct day-to-day business. The cloud and managed IT services have made technology a highly reliable proposition for smaller organizations. However, just because outages have become less likely doesn’t mean they can’t wreak havoc on a […]

Multi-Function Printer usage within medium and small businesses has changed substantially since they were first invented. The needs faced within businesses has created change for the Multi-Function Printers, so much so in fact that they are now known as Multi-Function Devices. In the past, output has been the primary task for the Multi-Function Printers, but

If information isn’t getting where it needs to be in your organization, read on. Imagine this situation. You’re stuck at an airport during a freak winter snowstorm. You’re scheduled to fly out in two hours, but there’s nobody at the gate to answer questions. Frustrated, you call their customer service line, provide your information, and

Patients have more access to their health than ever before. According to a poll from Ricoh Inc., 60 percent of patients said they would rather search for treatments on the internet for life-threatening illnesses than have to fill out paperwork in order to see medical professionals. So, instead our patients are looking to apps to

Most companies recognize that innovation is key to keeping your organization competitive and that successful innovation plays a fundamental role in increasing productivity and growth. However, many fail to realize the important role that information flow plays in fostering this innovation—and the need to optimize business processes in order to make effective use of that information.

A lot goes into growing your business. Do you have the right ingredients for success? What comes into your mind when you think of the phrase “work intelligently?” Maybe it’s two people smiling and shaking hands in a boardroom, putting the finishing touches on a major business deal. Perhaps it’s somebody sitting on a sunny

I’ve spent years working on ways to make information work for customers. Because of that, one major question I get a lot, even from those who are more tech-savvy friends, is: “How can I be more productive with documents and transform them into different formats that I need it in – like combining a spreadsheet

Just 17 percent of companies are able to easily access, share and transform information throughout their organization, no matter the time or place. That means a whopping 83 percent of companies are missing out on the real business benefits of information mobility. If your organization is part of the 83%, fear not. That’s where we

Are you asking the wrong questions about enterprise content management? If you ask 100 business professionals to define “enterprise content management” (ECM), chances are good that you’ll get 100 different answers. Sure, there will be a lot of common threads. Many will likely mention new technologies like enterprise search, which can help workers find content