Stratix Systems is looking for a Director of Technical Support & Service. Apply Now

Careers

Become a member of the Stratix Systems team

The business and office technology industry consistently recognizes Stratix Systems as a leader and a thriving organization, and we believe that with the right people on board, anything is possible. We have an unwavering commitment to our clients, partners, and associates — and we attract and hire only the best to deliver on our commitments.

If you are a smart, efficient, tech-savvy professional, Stratix Systems can be where your talent meets our opportunity.

Our people

People are the heart and soul of Stratix Systems and the Stratix Experience. Here, we genuinely value our coworkers — after all, our people are the engine and the fulcrum of an exceptional client experience. Our objective is to provide our clients with the best technology solutions and business experience possible. Stratix Systems firmly believes that, with the right people on board, anything is possible.

Stratix Systems Careers

To exceed our objectives and expectations, we recognize that we must not only attract and hire only the best professionals, but we must also provide the best career opportunities possible — and the tools and training that enable our people to excel. We value the professional and personal growth of our people. In fact, over half of our management team started on the front lines and have been promoted to leadership roles. We invest in our people so they grow, which, in turn, helps our company grow. And this investment has paid off- we have grown over 400% in the last decade alone.

The bottom line: If you are smart, efficient, tech-savvy professional, Stratix Systems could be where your future begins.

Why Stratix?

Celebrating nearly 50 years of providing innovative services and solutions that enhance our clients' productivity and efficiency, Stratix Systems is a technology company that provides managed IT support and hosted services, electronic document management solutions, and office printing/imaging equipment to hundreds of business and organizations throughout Pennsylvania and New Jersey.

Our goal is to handle a client's technology needs so they can focus on their core business. We do this from four regional facilities in Eastern Pennsylvania, the Delaware Valley and Central and Northern New Jersey, and through strategic partnerships that include Ricoh, Microsoft, Dell, Datto, ConnectWise, Nuance, Fujitsu, Planet Press, efi and WatchGuard, to name a few.

Stratix Systems is able to deliver the best of both worlds — a single-source vendor with the presence and responsiveness of a local company, backed by the strength and resources of the world's foremost technology leaders.

We aspire to be the foremost technology provider in every marketplace we serve. Here, good is not good enough. We drive a culture of excellence through continuous improvement and a commitment to our clients and our employees.

Our people thrive and develop best-in-class solutions unmatched by our competitors, and our clients and employees alike count on our consistent, Best Practices process that delivers exceptional results.

Our core values

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RESPONSIVNESS

We are a service-oriented business. We service our clients quickly and efficiently, but always with a human touch.

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CONSISTENCY

We believe consistent processes, based on industry Best Practices, enable service excellence, and ultimately, client satisfaction. Only when all stakeholders (clients, employees, partners and vendors) understand expectations can one provide exceptional service. We strive for a culture of excellence and measure it by consistent and objective means.

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INTEGRITY

We will uphold high ethical standards and the interest of all parties in our business — clients, employees, partners and vendors. Every client, every employee, every partner and every vendor is treated the same way we expect to be treated.

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ENVIRONMENT

We are committed to providing the highest possible value and experience to our clients and employees, and we strive to ensure everyone enjoys and values both their experience with us and their environment.

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CONTINUAL IMPROVEMENT

We are self-motivated to seek continuous development and improvement of our skills, products and processes to better serve our clients, provide meaningful careers for our employees, and sustain continued growth of our company.

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COMMUNITY FOCUS

We prioritize local investment where we work and live by encouraging the use of our unique talents and resources to make a positive impact on our community.

Our benefits

As part of our goal to attract and retain the best of the best, as well as our commitment to the careers of our employees, Stratix Systems offers a competitive compensation and a Signature Benefits package.

Competitive Compensation

  • Competitive base salary with monthly sales commissions for sales professionals
  • Competitive base salary with a generous bonus program and expense allowances for sales, management, and technical professionals.
Stratix Systems Careers

Signature Benefits

  • Paid Company holidays
  • Paid Time Off (PTO)
  • Health insurance
  • Vision discount plan
  • Life insurance and accident (AD&D) coverage
  • Optional Dental Insurance
  • Optional Short and Long Term Disability Insurance
  • A Section 125 Flexible Spending Account for medical care and dependent care that can save on federal and state taxes
  • On-the-Job Training
  • Tuition reimbursement program for job related courses
  • 401k retirement plan
  • Incentive President's Club luxury vacation trip
  • Employee Referral bonuses
  • Verizon Wireless employee discount program

Stratix Systems seeks an experienced Director of Technical Support & Service
to lead the imaging and printing solutions technician team in Wyomissing, Pennsylvania.

Our current openings

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