Service Request

We are BEI PROs Elite Top 100 and Ricoh Service Excellence Certified, which identifies Stratix Systems as a premier office equipment dealership based on technical efficiency and client satisfaction metrics, resource utilization, and business processes.

Service Request Form

Our manufacturer-trained and -certified technicians are available 8:00 AM – 5:00 PM, Monday – Friday.



*Extended support hours are available provided agreements and/or arrangements have been signed with the appropriate departments and individuals.

Service / Dispatch Contacts

Our Service Department and Dispatch Team can be reached via:

Service / Dispatch:
(800) 444-2943

Support Contact E-mails:
Service Department

*Extended support hours are available provided agreements and/or arrangements have been signed with the appropriate departments and individuals.