Ricoh USA has again recognized Stratix Systems as a Ricoh RFG Circle of Excellence Certified Dealership – this time for 2021. 2021 marks the sixth time in a row that Stratix Systems has been recognized. The Ricoh RFG Circle of Excellence Certified Dealership program was designed to recognize Ricoh partners who provide outstanding service and support in accordance with Ricoh’s stringent guidelines for quality and service.
The RFG Circle of Excellence recognizes the top 75 scoring Dealers who have demonstrated Technical Proficiency, Service Operational Efficiency, and Hardware/Engine and Technology excellence.
Our Service Operations achieved prestige levels in:
- Continuous Staff Product Training and Development
- Achieving Manufacturer and Industry Certifications/Standards
- Providing 100% Genuine Ricoh Supplies and Parts
- Service Organization Structure, Engagement and Responsibilities
- Field Productivity and Efficiency
- Customer Satisfaction Measure and Action
- Effective Utilization of Ricoh Resources
Stratix Systems has been recognized every year that the award has existed. We believe in the continual training, education and development of our Service Team because we value them and our customers.