Myth vs. Fact: Prioritization

It’s not complicated: teaming with Stratix Systems for Managed IT Services can deliver improved results—plus cost savings that are truly significant. Still, myths persist about Managed IT Services. And many of those myths are at direct odds with the very reasons why the most successful organizations choose Managed IT Services.

We’re going to explode one of those myths right now.

Myth: If something goes wrong, our workers will be unproductive until you have time to resolve it, and you will prioritize clients who pay more over us.

Another common concern with external consultants—prioritization. When a client has an outage or an issue, there are two costs: one is the cost to pay the ad hoc troubleshooter to fix the problem, and the other is the cost associated with lost productivity the problem is resolved, and the latter is always greater.

Facts:

  1. Employees will choose experience over compliance—the path of least resistance.
  2. Company data (and systems) have moved beyond the firewall, requiring a broader exposure and experience tool kit than is available in most internal IT departments.
  3. In many organizations, users bypass IT for personal system failures because they believe IT to be unresponsive
  4. The largest costs associated with an outage or failure is one of productivity, compromised information and lost data.

At Stratix Systems, our responsiveness and service support commitment is well known and well regarded, delivering value in terms of regained productivity, as well as increased organizational control over the IT landscape because service requests are handled efficiently and responsively.

Think you’re too small? Think again. According to a recent Computer Economics study, organizations with fewer than 300 employees stand to benefit the most from managed IT services and outsourcing their IT support.

The bottom line: If growing your business, while controlling costs, is on your mind, it’s time to talk with Stratix Systems.

Want to know more?

Our experienced systems experts would be happy to answer your questions, help you explore your options and develop a customized plan for you. Learn more at stratixsystems.com or call us toll-free 1-800-444-2943.

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