Managed IT

Worry-free Proactive: MNS makes it easier than ever to understand, budget and manage your IT needs — it's like having your own virtual IT department

Have you ever wished to have your own fully-staffed IT department? For many SMB owners, having an on-site IT department isn't a viable option. With more than 130 IT professionals, Stratix Systems manages IT services, content and document services and imaging support to over 6,500 organizations throughout Pennsylvania and New Jersey. Stratix Systems’ proactive Managed Network Services (MNS) offers the best solution for companies that need comprehensive IT support, but may not have the time, budget, or skill set to do so.

Stratix Systems’ Proactive: Managed Network Services (MNS) offers the best solution for companies that need comprehensive IT support, but may not have the time, budget, skill set or simply just don’t want the concerns of managing an IT department

Proactive: MNS delivers a combination of six primary elements to provide your business an affordable and convenient way to take the hassle out of managing and maintaining critical IT systems, including:

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NETWORK AND SYSTEMS MONITORING

Proactive monitoring of the health, performance and status of IT systems and components in order to resolve issues before they become critical. With our Managed Network Services, you won’t have to worry about small issues turning into major headaches that could disrupt your business operation.

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WATCHED INVENTORY AND ALARMS

MNS inventories and monitors your IT environment and any events that are out of the ordinary trigger alarms for issues that might otherwise go unnoticed. This ensures you will know right away if something is amiss and requires immediate attention.

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UPDATING AND PATCH MANAGEMENT

Patches are pieces of software that automatically update computer programs as needed to repair or improve them. Deployment of critical patches enhances system health and performance while protecting against vulnerabilities and downtime.

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PREVENTIVE MAINTENANCE

Regular preventive maintenance is another Managed Network Services option that can keep your systems running at peak efficiency by performing essential troubleshooting functions.

We perform routine "housekeeping", including HDD defrag, temporary file and cookie deletion, registry cleaning and log file maintenance to ensure systems run smoothly.

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AUTOMATED REPORTING

Detailed management reports can be distributed daily, weekly and/or monthly to inform about the overall health and status of business IT systems. You’ll always know the exact status of your system, including any issues that have been corrected.

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PREDICTABLE BUDGETING

Proactive: MNS services provide a we-manage or self-managed options—with predictable IT budgeting and discounted block rates for additional support. This makes the cost of our Managed Network Services nearly effortless to manage, even for smaller businesses with limited budgets.

Unlike reactive break-fix services that are often both time- and cost-consuming, Proactive: MNS helps you defend against loss of productivity, business downtime and unplanned spending because our experts proactively monitor your IT systems and provide preventive maintenance to detect and eliminate problems before they occur.

Learn more about our Managed Network Services

Unlike reactive break-fix services that are often time- and cost-consuming, Proactive: MNS helps you defend against loss of productivity, business downtime and unplanned spending by detecting and eliminating problems before they occur.

Learn more about how our suite of Managed Network Services can benefit your PA or NJ business. Contact Stratrix Systems for additional information and to receive a no-obligation price quote.

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