Nextgen Technology

The industry leader in cloud-based communications with an up-time rating of 99.999% and the most knowledgeable customer and technical support in the industry

Brings together essential collaboration tools, making teamwork easier than ever. Users can see who is available, send chats and text messages, place and receive calls, share screens, start video calls and share files—all from one application. Available as a downloadable app for PC or Mac^®.

Transforms a user’s mobile phone into an essential collaboration tool for on-the-go productivity. Android and iOS users can place and receive calls, see who is available, send chats and text messages, sync contacts from their mobile device and manage voicemails all from one application—anytime, anywhere.

A cloud-based, enterprise-class PBX phone system with an integrated combination of 90+ enterprise-grade features along with industry-leading network call quality and uptime. System management and call reporting features are handled from a single web-based portal.

Scale and manage your communications according to your company's needs. No more overspending on lines you don’t need or being challenged by unexpected growth. Reacting to new requirements is easy. You can order additional service and manage your employee phone, data backup, video and conferencing services through a single interface.

Team members can send and receive chat messages and attachments (both individual and group chats) and send and receive text messages to colleagues and customers. All chat and Business SMS messages are instantly synchronized across all devices. Users can pin favorites to the top of their contact list and access full contact chat history at any time.

Our preconfigured phones can be plugged into any location that has a broadband network connection. Remote desk phones work exactly the same way as they do in the office, with access to all the same features and functionality as everyone else in the company.

WebFax is a “virtual” fax service that allows users to receive and manage online faxes via the web. Transmits faxes directly from a Windows^®-based PC. Senders simply dial the WebFax number from their fax machine, as they normally would.

The phones are plug-and-play, delivered pre-configured to work seamlessly with the Elevate^® service. No technical expertise or technician required. Includes world-class manufacturers such as Poly and Yealink, with several models to choose from to meet any business need. See a full list of our VoIP phones and devices.

Virtual voicemail can be managed and accessed according to user needs. Manage and check voicemail online from the desktop phone, or through the mobile app. Transcribed voicemail messages can be sent via email or viewed on the mobile app. Voicemail can be received or forwarded as a downloadable email attachment.

Screen share online with the computer desktop which can be shared with team members or externally, in real-time, improving collaboration and speed of decision making.

All desk phones and applications include presence - the ability to see whether your company contact is available, or busy on the phone. Desktop phones include a busy lamp field (BLF) in the LCD display that includes presence information. The Intermedia desktop and mobile apps display status availability information alongside each contact in the Active Directory.

Use HD video conferencing to organize face to face meetings which helps to eliminate unnecessary travel and empowers teams with remote members to be more productive.

Your receptionists and administrative assistants can now view the availability of everyone in their organization, perform blind transfers, warm transfers, and transfers to voicemail.